{"id":47176,"date":"2026-07-21T09:01:55","date_gmt":"2026-07-21T00:01:55","guid":{"rendered":"https:\/\/blog.agentsoft.co.kr\/index.php\/2026\/07\/21\/47176\/"},"modified":"2026-07-21T09:01:55","modified_gmt":"2026-07-21T00:01:55","slug":"%ea%b2%bd%ec%98%81%ec%a0%95%eb%b3%b4%ec%8b%9c%ec%8a%a4%ed%85%9c-%ea%b3%a0%ea%b0%9d%ea%b4%80%ea%b3%84%ea%b4%80%eb%a6%accrm%ec%9d%98-%ec%a0%95%ec%9d%98%ec%99%80-%ea%b5%ad%eb%82%b4-%ea%b8%b0%ec%97%85","status":"publish","type":"post","link":"https:\/\/blog.agentsoft.co.kr\/index.php\/2026\/07\/21\/47176\/","title":{"rendered":"[\uacbd\uc601\uc815\ubcf4\uc2dc\uc2a4\ud15c] \uace0\uac1d\uad00\uacc4\uad00\ub9ac(CRM)\uc758 \uc815\uc758\uc640 \uad6d\ub0b4 \uae30\uc5c5\uc758 \ud65c\uc6a9 \uc0ac\ub840\ub97c \uc124\uba85\ud558\uc2dc\uc624."},"content":{"rendered":"

<\/p>\n

\ubaa9\ucc28<\/strong><\/p>\n

\u2160. \uc11c\ub860<\/p>\n

\u2161. \ubcf8\ub860
\n1. CRM\uc758 \uc815\uc758\uc640 \ud2b9\uc131<\/p>\n

2. \uad6d\ub0b4 \uae30\uc5c5\uc758 \ud65c\uc6a9 \uc0ac\ub840
\n1) \uc0bc\uc131\uc804\uc790
\n2) \uc2e0\ud55c\uce74\ub4dc
\n3) \uc774\ub9c8\ud2b8
\n4) \uc544\ubaa8\ub808 \ud37c\uc2dc\ud53d
\n5) KT<\/p>\n

\u2162. \uacb0\ub860<\/p>\n

\u2163. \ucc38\uace0\ubb38\ud5cc<\/p>\n

\ubcf8\ubb38\ub0b4\uc6a9<\/strong><\/p>\n

\u2161. \ubcf8\ub860
\n1. CRM\uc758 \uc815\uc758\uc640 \ud2b9\uc131
\n\uace0\uac1d \uad00\uacc4 \uad00\ub9ac(CRM, Customer Relationship Management)\ub294 \uae30\uc5c5\uc774 \uace0\uac1d\uacfc\uc758 \uc0c1\ud638\uc791\uc6a9\uc744 \uad00\ub9ac\ud558\uace0 \ubd84\uc11d\ud558\ub294 \uc804\ub7b5\uc801 \uc811\uadfc \ubc29\uc2dd\uc744 \uc758\ubbf8\ud55c\ub2e4. CRM\uc758 \ubaa9\ud45c\ub294 \uace0\uac1d\uacfc\uc758 \uad00\uacc4\ub97c \uac15\ud654\ud558\uace0, \uace0\uac1d \ub9cc\uc871\ub3c4\uc640 \ucda9\uc131\ub3c4\ub97c \ub192\uc5ec \uae30\uc5c5\uc758 \uc218\uc775\uc131\uc744 \ud5a5\uc0c1\uc2dc\ud0a4\ub294 \ub370 \uc788\ub2e4. \uc774\ub97c \uc704\ud574 CRM \uc2dc\uc2a4\ud15c\uc740 \uace0\uac1d\uc758 \ub370\uc774\ud130\uc640 \uc0c1\ud638\uc791\uc6a9\uc744 \uccb4\uacc4\uc801\uc73c\ub85c \uc218\uc9d1, \uc800\uc7a5, \ubd84\uc11d\ud558\uc5ec \uace0\uac1d\uc758 \uc694\uad6c\uc640 \uc120\ud638\ub97c \uc774\ud574\ud558\uace0, \ub9de\ucda4\ud615 \uc11c\ube44\uc2a4\uc640 \ub9c8\ucf00\ud305\uc744 \uc81c\uacf5\ud558\ub294 \ub370 \ud65c\uc6a9\ud55c\ub2e4.<\/p>\n

CRM\uc758 \ud575\uc2ec \uc694\uc18c \uc911 \ud558\ub098\ub294 \ub370\uc774\ud130 \uc218\uc9d1\uc774\ub2e4. CRM \uc2dc\uc2a4\ud15c\uc740 \uace0\uac1d\uc758 \uad6c\ub9e4 \uc774\ub825, \uc11c\ube44\uc2a4 \ubb38\uc758, \ud53c\ub4dc\ubc31 \ub4f1 \ub2e4\uc591\ud55c \ub370\uc774\ud130\ub97c \uc218\uc9d1\ud55c\ub2e4. \uc774\ub294 \uace0\uac1d\uc758 \ud589\ub3d9 \ud328\ud134\uacfc \uc120\ud638\ub3c4\ub97c \ud30c\uc545\ud558\ub294 \ub370 \uc911\uc694\ud55c \uc5ed\ud560\uc744 \ud55c\ub2e4. \ub610\ud55c, \uc218\uc9d1\ub41c \ub370\uc774\ud130\ub294 \uc911\uc559\ud654\ub41c \ub370\uc774\ud130\ubca0\uc774\uc2a4\uc5d0 \uc800\uc7a5\ub418\uc5b4 \ud544\uc694\ud560 \ub54c \uc27d\uac8c \uc811\uadfc\ud558\uace0 \ud65c\uc6a9\ud560 \uc218 \uc788\ub2e4. \uc774\ub294 \uace0\uac1d\uacfc\uc758 \uc77c\uad00\ub41c \uc0c1\ud638\uc791\uc6a9\uc744 \uc720\uc9c0\ud558\ub294 \ub370 \ub3c4\uc6c0\uc774 \ub41c\ub2e4.<\/p>\n

\uc800\uc7a5\ub41c \ub370\uc774\ud130\ub97c \ubd84\uc11d\ud558\ub294 \uac83\ub3c4 \uc911\uc694\ud55c \uc694\uc18c\ub2e4. \ubd84\uc11d\uc744 \ud1b5\ud574 \uace0\uac1d\uc758 \uc694\uad6c\uc640 \uc2dc\uc7a5 \ud2b8\ub80c\ub4dc\ub97c \ud30c\uc545\ud560 \uc218 \uc788\ub2e4. \uc774\ub97c \ud1b5\ud574 \uace0\uac1d \uc138\ubd84\ud654, \ub9de\ucda4\ud615 \ub9c8\ucf00\ud305 \ucea0\ud398\uc778, \uace0\uac1d \uc720\uc9c0 \uc804\ub7b5 \ub4f1\uc744 \uc218\ub9bd\ud560 \uc218 \uc788\ub2e4. CRM \uc2dc\uc2a4\ud15c\uc740 \ub610\ud55c \uace0\uac1d\uacfc\uc758 \uc0c1\ud638\uc791\uc6a9\uc744 \ucd94\uc801\ud558\uace0 \uad00\ub9ac\ud558\uc5ec, \uace0\uac1d \ubb38\uc758\uc5d0 \uc2e0\uc18d\ud558\uace0 \uc815\ud655\ud558\uac8c \ub300\uc751\ud560 \uc218 \uc788\ub3c4\ub85d \ub3d5\ub294\ub2e4. \uc774\ub97c \ud1b5\ud574 \uace0\uac1d \ub9cc\uc871\ub3c4\ub97c \ub192\uc774\uace0, \uae0d\uc815\uc801\uc778 \uace0\uac1d \uacbd\ud5d8\uc744 \uc81c\uacf5\ud55c\ub2e4.<\/p>\n

\ucd9c\ucc98 : \ud574\ud53c\ucea0\ud37c\uc2a4<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

\ubaa9\ucc28 \u2160. \uc11c\ub860 \u2161. \ubcf8\ub860 1. CRM\uc758 \uc815\uc758\uc640 \ud2b9\uc131 2. \uad6d\ub0b4 \uae30\uc5c5\uc758 \ud65c\uc6a9 \uc0ac\ub840 1) \uc0bc\uc131\uc804\uc790 2) \uc2e0\ud55c\uce74\ub4dc 3) \uc774\ub9c8\ud2b8 4) \uc544\ubaa8\ub808 \ud37c\uc2dc\ud53d 5) KT \u2162. \uacb0\ub860 \u2163. \ucc38\uace0\ubb38\ud5cc \ubcf8\ubb38\ub0b4\uc6a9 \u2161. \ubcf8\ub860 1. CRM\uc758 \uc815\uc758\uc640 \ud2b9\uc131 \uace0\uac1d \uad00\uacc4 \uad00\ub9ac(CRM, Customer Relationship Management)\ub294 \uae30\uc5c5\uc774 \uace0\uac1d\uacfc\uc758 \uc0c1\ud638\uc791\uc6a9\uc744 \uad00\ub9ac\ud558\uace0 \ubd84\uc11d\ud558\ub294 \uc804\ub7b5\uc801 \uc811\uadfc \ubc29\uc2dd\uc744 \uc758\ubbf8\ud55c\ub2e4. CRM\uc758 \ubaa9\ud45c\ub294 \uace0\uac1d\uacfc\uc758 \uad00\uacc4\ub97c […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[34024,4118,51337,57604],"class_list":["post-47176","post","type-post","status-publish","format-standard","hentry","category-uncategorized","tag-34024","tag-crm","tag-51337","tag-57604"],"_links":{"self":[{"href":"https:\/\/blog.agentsoft.co.kr\/index.php\/wp-json\/wp\/v2\/posts\/47176","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blog.agentsoft.co.kr\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blog.agentsoft.co.kr\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blog.agentsoft.co.kr\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/blog.agentsoft.co.kr\/index.php\/wp-json\/wp\/v2\/comments?post=47176"}],"version-history":[{"count":0,"href":"https:\/\/blog.agentsoft.co.kr\/index.php\/wp-json\/wp\/v2\/posts\/47176\/revisions"}],"wp:attachment":[{"href":"https:\/\/blog.agentsoft.co.kr\/index.php\/wp-json\/wp\/v2\/media?parent=47176"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blog.agentsoft.co.kr\/index.php\/wp-json\/wp\/v2\/categories?post=47176"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blog.agentsoft.co.kr\/index.php\/wp-json\/wp\/v2\/tags?post=47176"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}