{"id":55702,"date":"2026-10-14T09:03:04","date_gmt":"2026-10-14T00:03:04","guid":{"rendered":"https:\/\/blog.agentsoft.co.kr\/index.php\/2026\/10\/14\/55702\/"},"modified":"2026-10-14T09:03:04","modified_gmt":"2026-10-14T00:03:04","slug":"%ea%b2%bd%ec%98%81%ec%a0%95%eb%b3%b4%ec%8b%9c%ec%8a%a4%ed%85%9c-%ea%b3%a0%ea%b0%9d%ea%b4%80%ea%b3%84%ea%b4%80%eb%a6%accrm%ec%9d%98-%ec%a0%95%ec%9d%98%ec%99%80-%ea%b5%ad%eb%82%b4-%ea%b8%b0%ec%97%85-2","status":"publish","type":"post","link":"https:\/\/blog.agentsoft.co.kr\/index.php\/2026\/10\/14\/55702\/","title":{"rendered":"[\uacbd\uc601\uc815\ubcf4\uc2dc\uc2a4\ud15c] \uace0\uac1d\uad00\uacc4\uad00\ub9ac(CRM)\uc758 \uc815\uc758\uc640 \uad6d\ub0b4 \uae30\uc5c5\uc758 \ud65c\uc6a9 \uc0ac\ub840\ub97c \uc124\uba85\ud558\uc2dc\uc624."},"content":{"rendered":"<p><img decoding=\"async\" src=\"https:\/\/image4.happycampus.com\/Production\/thumbnail\/2024\/08\/04\/data30203449-0001.jpg\"><img decoding=\"async\" src=\"https:\/\/image4.happycampus.com\/Production\/thumbnail\/2024\/08\/04\/data30203449-0002.jpg\"><\/p>\n<p><strong>\ubaa9\ucc28<\/strong><\/p>\n<p>I. \uc11c\ub860<\/p>\n<p>II. \ubcf8\ub860<br \/>\n1. CRM\uc758 \uc815\uc758<br \/>\n2. CRM \ub3c4\uc785\uc758 \uc774\uc810<br \/>\n3. \uad6d\ub0b4 \uae30\uc5c5\uc758 \ub3c4\uc785 \uc0ac\ub840 : CJ \uc62c\ub9ac\ube0c\uc601<\/p>\n<p>III. \uacb0\ub860<\/p>\n<p>IV. \ucc38\uace0\ubb38\ud5cc<\/p>\n<p><strong>\ubcf8\ubb38\ub0b4\uc6a9<\/strong><\/p>\n<p>\uace0\uac1d \uad00\uacc4 \uad00\ub9ac(CRM, Customer Relationship Management)\ub294 \ud604\ub300 \ube44\uc988\ub2c8\uc2a4 \ud658\uacbd\uc5d0\uc11c \uae30\uc5c5\uc758 \uc131\uacf5\uc744 \uc88c\uc6b0\ud558\ub294 \uc911\uc694\ud55c \uc804\ub7b5\uc801 \uc694\uc18c\ub85c \uc790\ub9ac \uc7a1\uc558\ub2e4. CRM\uc740 \uae30\uc5c5\uc774 \uace0\uac1d\uacfc\uc758 \uad00\uacc4\ub97c \ud6a8\uacfc\uc801\uc73c\ub85c \uad00\ub9ac\ud558\uace0, \uace0\uac1d\uc758 \uc694\uad6c\uc640 \uae30\ub300\uc5d0 \ubd80\uc751\ud558\ub294 \uc11c\ube44\uc2a4\ub97c \uc81c\uacf5\ud568\uc73c\ub85c\uc368 \uace0\uac1d \ub9cc\uc871\ub3c4\ub97c \ub192\uc774\uace0, \ub098\uc544\uac00 \uae30\uc5c5\uc758 \uc218\uc775\uc131\uc744 \ud5a5\uc0c1\uc2dc\ud0a4\ub294 \uc2dc\uc2a4\ud15c\uacfc \ud504\ub85c\uc138\uc2a4\ub97c \ud3ec\ud568\ud55c\ub2e4. \uc774\ub294 \ub2e8\uc21c\ud788 \uace0\uac1d \ub370\uc774\ud130\ub97c \uc218\uc9d1\ud558\uace0 \uc800\uc7a5\ud558\ub294 \uac83\uc744 \ub118\uc5b4, \ub370\uc774\ud130\ub97c \ubd84\uc11d\ud558\uc5ec \uace0\uac1d \ud589\ub3d9\uc744 \uc608\uce21\ud558\uace0 \ub9de\ucda4\ud615 \uc11c\ube44\uc2a4\ub97c \uc81c\uacf5\ud558\ub294 \uac83\uc744 \ubaa9\ud45c\ub85c \ud588\ub2e4. CRM \uc2dc\uc2a4\ud15c\uc740 \uace0\uac1d\uacfc\uc758 \uc0c1\ud638 \uc791\uc6a9\uc744 \ubaa8\ub4e0 \uc811\uc810\uc5d0\uc11c \ucd94\uc801\ud558\uace0 \ubd84\uc11d\ud568\uc73c\ub85c\uc368, \uae30\uc5c5\uc774 \uace0\uac1d\uc758 \uc694\uad6c\ub97c \ubcf4\ub2e4 \uc815\ud655\ud558\uac8c \uc774\ud574\ud558\uace0, \uc774\ub97c \uae30\ubc18\uc73c\ub85c \ud55c \uc804\ub7b5\uc801 \uacb0\uc815\uc744 \ub0b4\ub9b4 \uc218 \uc788\ub3c4\ub85d \uc9c0\uc6d0\ud588\ub2e4.<br \/>\n\uad6d\ub0b4 \uae30\uc5c5\ub4e4 \ub610\ud55c \uc774\ub7ec\ud55c CRM\uc758 \uc911\uc694\uc131\uc744 \uc778\uc2dd\ud558\uace0, \ub2e4\uc591\ud55c \ubc29\uc2dd\uc73c\ub85c \uc774\ub97c \ub3c4\uc785\ud558\uc5ec \ud65c\uc6a9\ud558\uace0 \uc788\ub2e4. \uc608\ub97c \ub4e4\uc5b4, \ub300\ud615 \uc720\ud1b5\uc5c5\uccb4\ub4e4\uc740 CRM \uc2dc\uc2a4\ud15c\uc744 \ud1b5\ud574 \uace0\uac1d \uad6c\ub9e4 \ud328\ud134\uc744 \ubd84\uc11d\ud558\uace0, \ub9de\ucda4\ud615 \ud504\ub85c\ubaa8\uc158\uacfc \ub9c8\ucf00\ud305 \ucea0\ud398\uc778\uc744 \uc9c4\ud589\ud568\uc73c\ub85c\uc368 \uace0\uac1d \ucda9\uc131\ub3c4\ub97c \ub192\uc600\ub2e4. \ub610\ud55c, IT \uae30\uc5c5\ub4e4\uc740 \uace0\uac1d\uc758 \ud53c\ub4dc\ubc31\uc744 \uc2e4\uc2dc\uac04\uc73c\ub85c \uc218\uc9d1\ud558\uace0 \ubd84\uc11d\ud558\uc5ec, \uc81c\ud488 \uac1c\uc120\uacfc \uc0c8\ub85c\uc6b4 \uc11c\ube44\uc2a4 \uac1c\ubc1c\uc5d0 \ubc18\uc601\ud558\uace0 \uc788\ub2e4. \uc774\ub7ec\ud55c \uc0ac\ub840\ub4e4\uc740 CRM\uc774 \ub2e8\uc21c\ud55c \uae30\uc220\uc801 \ub3c4\uad6c\ub97c \ub118\uc5b4, \uae30\uc5c5\uc758 \uc804\ubc18\uc801\uc778 \uc804\ub7b5 \uc218\ub9bd\uacfc \uc6b4\uc601\uc5d0 \uc788\uc5b4 \ud575\uc2ec\uc801\uc778 \uc5ed\ud560\uc744 \ud558\uace0 \uc788\uc74c\uc744 \ubcf4\uc5ec\uc8fc\uc5c8\ub2e4. \uc774\uc640 \uac19\uc774 CRM\uc740 \uace0\uac1d \uc911\uc2ec\uc758 \uacbd\uc601\uc744 \uc2e4\ud604\ud558\ub294 \ub370 \ud544\uc218\uc801\uc778 \uc694\uc18c\ub85c, \uc9c0\uc18d \uac00\ub2a5\ud55c \uacbd\uc7c1 \uc6b0\uc704\ub97c \ud655\ubcf4\ud558\ub294 \ub370 \uae30\uc5ec\ud558\uace0 \uc788\ub2e4. \ubcf8 \ub808\ud3ec\ud2b8\uc5d0\uc11c\ub294 CRM\uc758 \uac1c\ub150\uacfc \uc911\uc694\uc131\uc744 \uc0b4\ud3b4\ubcf4\uace0, \uad6d\ub0b4 \uae30\uc5c5\ub4e4\uc758 \uc131\uacf5\uc801\uc778 CRM \ub3c4\uc785 \uc0ac\ub840\ub97c \ud1b5\ud574 \uadf8 \ud6a8\uacfc\uc640 \uc2dc\uc0ac\uc810\uc744 \ubd84\uc11d\ud558\uace0\uc790 \ud55c\ub2e4.<\/p>\n<p>\ucd9c\ucc98 : <a href=\"https:\/\/www.happycampus.com\/report-doc\/30203449\/\" target=\"_blank\">\ud574\ud53c\ucea0\ud37c\uc2a4<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>\ubaa9\ucc28 I. \uc11c\ub860 II. \ubcf8\ub860 1. CRM\uc758 \uc815\uc758 2. CRM \ub3c4\uc785\uc758 \uc774\uc810 3. \uad6d\ub0b4 \uae30\uc5c5\uc758 \ub3c4\uc785 \uc0ac\ub840 : CJ \uc62c\ub9ac\ube0c\uc601 III. \uacb0\ub860 IV. \ucc38\uace0\ubb38\ud5cc \ubcf8\ubb38\ub0b4\uc6a9 \uace0\uac1d \uad00\uacc4 \uad00\ub9ac(CRM, Customer Relationship Management)\ub294 \ud604\ub300 \ube44\uc988\ub2c8\uc2a4 \ud658\uacbd\uc5d0\uc11c \uae30\uc5c5\uc758 \uc131\uacf5\uc744 \uc88c\uc6b0\ud558\ub294 \uc911\uc694\ud55c \uc804\ub7b5\uc801 \uc694\uc18c\ub85c \uc790\ub9ac \uc7a1\uc558\ub2e4. CRM\uc740 \uae30\uc5c5\uc774 \uace0\uac1d\uacfc\uc758 \uad00\uacc4\ub97c \ud6a8\uacfc\uc801\uc73c\ub85c \uad00\ub9ac\ud558\uace0, \uace0\uac1d\uc758 \uc694\uad6c\uc640 \uae30\ub300\uc5d0 \ubd80\uc751\ud558\ub294 \uc11c\ube44\uc2a4\ub97c \uc81c\uacf5\ud568\uc73c\ub85c\uc368 \uace0\uac1d [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[34024,4118,51337,57604,64079],"class_list":["post-55702","post","type-post","status-publish","format-standard","hentry","category-uncategorized","tag-34024","tag-crm","tag-51337","tag-57604"],"_links":{"self":[{"href":"https:\/\/blog.agentsoft.co.kr\/index.php\/wp-json\/wp\/v2\/posts\/55702","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blog.agentsoft.co.kr\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blog.agentsoft.co.kr\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blog.agentsoft.co.kr\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/blog.agentsoft.co.kr\/index.php\/wp-json\/wp\/v2\/comments?post=55702"}],"version-history":[{"count":0,"href":"https:\/\/blog.agentsoft.co.kr\/index.php\/wp-json\/wp\/v2\/posts\/55702\/revisions"}],"wp:attachment":[{"href":"https:\/\/blog.agentsoft.co.kr\/index.php\/wp-json\/wp\/v2\/media?parent=55702"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blog.agentsoft.co.kr\/index.php\/wp-json\/wp\/v2\/categories?post=55702"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blog.agentsoft.co.kr\/index.php\/wp-json\/wp\/v2\/tags?post=55702"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}